MC authority
Active operating authority. If you are still in the application process, call us anyway — we will walk you through the sequence.
Answered 24/7 — call or text
Talk to a dispatcher, any hour.
Nights, weekends and holidays. You speak with someone who could actually run your account — not a call center reading a script.
Free quote & dispatch audit
Request your quote
Takes about 60 seconds. The more you tell us about your lanes, the more specific our answer.
Dispatch desk
(631) 260-1863
Staffed 24 hours, 7 days, including holidays
Text the same number
(631) 260-1863
Sometimes you cannot talk. Text us your equipment and lane.
info@msmtransit.com
Attach your carrier packet and we reply from the dispatch desk.
Hours
Dispatch desk: 24 hours, 7 days, including holidays
There is no after-hours number because there is no after hours.
Registered business
MSM Transit · Wyoming
A dispatch service works under your authority — we hold no MC or DOT of our own. How to verify us
Photo slotThe office or the dispatch floor16/9 · add to public/assets/img/
Check us before you trust us
What we will never ask you for
Dispatcher scams are common enough that suspicion is the correct instinct. So here it is in writing, and here is how to verify us yourself.
We never ask for any of this
- ✕Your load board login or password — we work our own DAT and Truckstop accounts
- ✕Your credit card or any upfront payment to get started
- ✕Your Social Security number
- ✕Your bank login, routing or account details
- ✕A change to where brokers pay you — payments go to you or your factoring company, never through us
- ✕Control of your MC authority or your insurance
- ✕A deposit, a setup fee, or money for "load access"
If anyone contacts you claiming to be from MSM Transit and asks for any of the above, hang up and call us on the number on this page.
How to verify any dispatch company — including us
- Know what a dispatcher is — and is not. A dispatch service works under your MC authority. It does not have an MC or DOT number of its own and should never ask to use yours. If a “dispatcher” quotes you their own MC, ask why — they may be a broker re-brokering your freight, which is a different business with different risks.
- Check the business is real. Look up the registered entity on the state business-entity database, and call the number on the site at an odd hour to see who answers. Then ask for two current carriers you can call.
- You sign the rate confirmation, not us. The contract for every load is between you and the broker. We negotiate and paperwork it; the authority and the money stay yours.
- Read the agreement before you pay anything. Ours is week to week, cancellable on 15 days notice, with no forced dispatch. You should be able to read any dispatch agreement in five minutes.
- Ask to speak to the dispatcher who would run your truck. Not a salesperson. If you cannot get the actual operator on the phone before you commit, that tells you how the service will feel later.
Verify us in four ways
- Registered business — MSM Transit, Wyoming. Search the state business database
- A phone that is answered — (631) 260-1863, any hour. Call at 2am if you want to test it.
- References on request — two current carriers you can call before you commit to anything.
- The agreement first — we send the full dispatch agreement before you pay or sign. Read it in five minutes.
Carrier onboarding
What to have ready when you call
Have these and we can usually complete onboarding the same day.
Certificate of insurance
Typically $1M auto liability and $100k cargo. We handle COI distribution to brokers.
W-9 and NOA
Signed W-9 and, if you factor, your notice of assignment.
Equipment details
Trailer type, year, any special equipment, and your preferred lanes and home-time schedule.
Equipment
Tell us what you run
Who we dispatch: Dry Van, Reefer, Flatbed, Step Deck, Conestoga, Power Only, Hotshot, Box Truck, RGN / Lowboy and Heavy Haul — every rig longer than 26 ft, new authorities included. Not a fit: sprinter vans, cargo vans and 16 ft box trucks.
Free dispatch audit
Let’s find out what your truck should be earning.
Book a free 20-minute dispatch audit. We review your last 10 loads and show you — load by load — the rate we would have negotiated. No contract. No obligation. No forced dispatch, ever.
- Reply within 1 business hour
- First load usually booked in 24 hours
- Cancel with 15 days notice, any time