Dispatch desk answered 24/7 — nights, weekends and holidays. Dedicated lanes available now.

Safety & Compliance

FMCSA safety and DOT compliance assistance

CSA scores, DQ files, IFTA and audit readiness managed continuously — not the week the letter arrives.

  • CSA BASIC scores
  • DataQs challenges filed and resolved
  • IFTA and DQ deadlines
(631) 260-1863

The short answer

What is safety & compliance, and what do you actually get?

DOT compliance covers driver qualification files, hours-of-service records, drug and alcohol programme administration, maintenance files and IFTA. MSM Transit keeps those current, monitors your CSA BASIC scores for the categories that trigger interventions, and prepares the file an auditor actually asks for.

See what is included Heavy Haul dispatch Talk to a dispatcher

What this fixes

If any of this sounds like your operation, this service is for you.

These are the four problems carriers describe most often on the first call about safety & compliance.

  • CSA scores drifting with no one watching BASIC thresholds
  • IFTA filed late, or filed wrong
  • Audit letters answered in a panic
  • Violations never challenged through DataQs

What we measure

The numbers you see every Monday for safety & compliance

A service you cannot measure is a service you cannot judge. These are on the written weekly scorecard from week one.

  • CSA BASIC scores — tracked monthly against thresholds
  • DataQs challenges filed and resolved — with outcomes
  • IFTA and DQ deadlines — none missed, reported quarterly

The systems these numbers come out of — load intelligence, rate benchmarking, ELD and TMS integration — are set out on our technology page.

What is included

Exactly what you get with Safety & Compliance

No vague promises. This is the scope of work, item by item.

01

CSA monitoring

BASIC scores tracked monthly with alerts before intervention thresholds.

02

DataQs challenges

Incorrect violations formally challenged and tracked to resolution.

03

IFTA & IRP support

Quarterly fuel tax reporting prepared from your ELD and fuel data.

04

Drug & alcohol program

Consortium enrollment, random selection and Clearinghouse queries coordinated.

05

Audit preparation

New-entrant and compliance-review readiness with a documented file index.

06

Policy library

Written safety policies that match what your operation actually does.

What safety & compliance fixes first

Compliance is cheaper than a conditional rating.

CSA scores, DQ files, IFTA and audit readiness managed continuously — not the week the letter arrives.

Below is what changes in the first weeks, drawn from the same scope of work set out above — not a generic onboarding script.

  • CSA monitoring. BASIC scores tracked monthly with alerts before intervention thresholds.
  • DataQs challenges. Incorrect violations formally challenged and tracked to resolution.
  • IFTA & IRP support. Quarterly fuel tax reporting prepared from your ELD and fuel data.
  • Drug & alcohol program. Consortium enrollment, random selection and Clearinghouse queries coordinated.

This matters most if you run heavy haul, rgn / lowboy or reefer, where the difference between a good week and a bad one is usually decided before the load is ever accepted.

Most carriers who take this on also hand us driver management, fleet management and documentation within the first month — it is the same operation, and splitting it across vendors is where things get dropped.

If you would rather read before you call: The FMCSA compliance checklist every carrier should run quarterly.

Straight answers on the questions this raises: What is a CSA score in trucking? and How do I check my CSA score?

How onboarding works

Get a quote

Ask us about safety & compliance

A dispatcher replies within one business hour — usually much faster.

Rigs longer than 26 ft only. Not a fit: sprinter vans, cargo vans and 16 ft box trucks.

Your details stay with our dispatch team. Typical reply: under 1 business hour.

Questions

Safety & Compliance — straight answers

Are you a substitute for a DOT attorney?

No. We handle continuous compliance operations and audit preparation. For enforcement actions and litigation we coordinate with your counsel — and hand them an organized file.

Free dispatch audit

Ready to hand off safety & compliance?

Book a free 20-minute audit. We will tell you honestly whether this service will move your numbers — and what it would cost.

  • Reply within 1 business hour
  • First load usually booked in 24 hours
  • Cancel with 15 days notice, any time